Customer Value Agreements (CVAs)
IT'S MORE THAN AN AGREEMENT, IT'S A PROMISE
A Cat® Customer Value Agreement (CVA) is more than just an agreement, it’s a promise that your machine has the ongoing support and expertise of a team of Cat specialists. A promise of hassle-free maintenance, done on schedule with Genuine Cat parts, ensuring the continued high performance and value of your machine. A promise of hassle-free ownership with protection from unexpected costs, ensuring you get value for money. A promise of peace-of-mind with valuable asset insights such as machine hours, locations and fluid health monitoring through digital tools such as the Cat App and My.Cat.com. From a full-service equipment protection plan, to having maintenance kits delivered for your own installation, your Cat dealer can tailor a CVA that suits you.
Equipment Solutions
Complete machine or equipment solutions connecting assets to Hastings Deering Services, through simplified, hassle-free maintenance, condition monitoring and asset performance.
Component Solutions
Multi-tiered component maintenance solution, with flexibility to suit customer needs. Includes optional flexible payment methods, component assurance and expert technical support.
Site Solutions
Tailored on-site solutions simplifying maintenance through convenient, quality, performance solutions.